Privacy policy

Mobile apps and website

Last updated: February 21, 2020

CIMA Info Inc. ("CIMA Info") is firmly committed to protecting your privacy and providing the highest quality secure online experience to all of its users and customers.

This mobile app privacy policy applies to the information we collect when you use our mobile apps and their services (collectively, the "Services"). By using such Services, you agree to the terms of this mobile app privacy policy. Because we collect certain types of information about our users and customers, you must understand the terms and conditions surrounding the collection and use of this information.

We may change this privacy policy on the mobile app from time to time. If we make changes, we will notify you by changing the update date at the top of the policy and, in some cases, we may provide you with additional notice (such as posting a statement on our home page or sending a notice). We encourage you to review the privacy policy on the mobile app each time you access the Services and each time you interact with us to stay abreast of our information practices and how to protect your privacy.


Information collected automatically

When you access or use our Services, we automatically collect information about you, including the following:

  • Connection information

    We collect information about your login sessions while using our Services, including the type of browser used, hours of access, pages viewed, your IP address and the page visited before accessing our Services.

  • Device information

    We collect information about the computer or portable device you use to access our Services, including device model, operating system version, unique device identifiers and cellular network data.

  • Information about your location

    We may collect information about the location of your device when you use our mobile applications or when you consent to the collection of this information.

  • Information collected by cookies and other tracking technologies

    We use a variety of technologies to collect data, including cookies and web beacons. Cookies are small data files that are stored on your hard drive or in the memory of your device to help us provide you with our Services, improve our Services and your experience, and determine which aspects and features of our Services are most useful. popular and counting the number of visits. Web beacons are electronic images that can be used in our Services or emails and help deliver cookies, count visits and interpret the use and effectiveness of campaigns. For more details about cookies, please see "Cookies" below.

  • Information on the use of our machines

    We collect information about our machines through our Services.

We use this data to provide, maintain, analyze and improve our Services, detect, investigate and prevent fraudulent transactions and other illegal activities in addition to protecting the rights and property of CIMA Info and others.


We may share your information in the following ways:

  • In response to a search warrant, any legally valid request or order (which may include lawful access by a Canadian, American or foreign government entity; the courts; or law enforcement) ; to other organizations in the event of an investigation for violation of an agreement or of a contravention law; or when required or permitted by applicable Canadian, American or other law;

  • Where necessary for the purposes of establishing a defense and contesting legal claims, to detect, eliminate or prevent fraud and to investigate or prevent actual or suspected loss or injury to persons or property;

  • As part of, or during the negotiations of any merger, sale of the company's assets, financing or acquisition of part or all of our business by another company;

  • With your consent or as instructed.


Most browsers are designed to accept cookies by default. If you prefer, you can usually set your browser to delete or reject cookies. Please note that if you choose to delete or reject cookies, this could affect the availability and functionality of our Services.


Authorization is required to use the camera to scan QR codes in the mobile application.

No photo is taken and no video recording is made with the camera. The mobile application does not communicate or share any private information from your mobile device.


We will occasionally update this privacy policy when it is necessary to protect our users and to comply with a changing environment. We recommend that you review the privacy policy when you visit our Services to learn about and understand our most current policy. In the event that we make major changes to this policy, or the way we use and collect your personal data, we will post those changes prominently before implementing them.


If you have any questions about this privacy policy or our privacy practices, please contact us by email at Please include a URL or reference to a screenshot of the Services in question in your request.

You can also contact us by mail at the following address:

CIMA Info Inc.
3385, King West Street
Sherbrooke (Québec)
J1L 1P8, Canada